People have higher and higher requirements for toggle switch. How can we use a higher quality toggle switch? This is the details we are going to tell you today. Please have a detailed understanding.
A consistent quality assurance system has been established with reference to the ISO9001 international certification standard. Its belief is "absolute quality". In principle, it should not be limited to the departments directly engaged in production, but also be realized at the company level. Dongkun's quality pursuit [ZD (zero defect)]. From business operation to development, design, production, inspection, delivery and delivery, we should improve our own business quality in each link and realize it to ensure product quality for the first time. Although the manufacturing department is important, especially in the research and development stage, the front loading and design review that can prevent manufacturing process problems have been strengthened.
Committed to improving CS (customer satisfaction)
In order to show that dongkun is a useful enterprise for the society, the first principle of the group's corporate action rules is to "win the trust of customers". CS (customer satisfaction) is the most important factor that determines the existence significance and value of dongkun as an enterprise. The basis of customer satisfaction is product quality and sales quality. Salesmen, design technicians, production technicians, quality management technicians and manufacturing? Production sites are integrated to improve quality.
In addition, it will also carry out cross department projects of design, production, quality and other employees of each business unit to discuss and formulate quality policies or rules.
Dongkun is conducting CS questionnaire survey every year to investigate customers' response to product quality and our activity content and results. These results are reflected in the new activity plan after being fed back to the whole company, so as to promote the further improvement of CS.
supply chain management
In fact, only with the help of the power of the cooperative company can the toggle switch produce products for customers. Dongkun is obliged to manage the supply chain including the cooperative company. For the new partner company, the order shall be placed after strict review including local process supervision in advance. In addition, regular supervision is carried out to check and confirm the process management activities. In addition, quality contact meetings are held regularly with the cooperative companies to feed back the daily quality progress, and discussions and information sharing aimed at solving technical issues are conducted at the same time.
Dongkun attaches great importance to environmental protection activities and CSR (corporate social responsibility) activities, and also requires the cooperative companies to work together on environmental protection activities. The details are summarized in the "green procurement policy" and "supply chain management CSR policy", and the cooperative companies are required to share these activities.
Committed to BCM (Business Continuity Management)
■ establish BCP (business continuity plan)
Dongkun group has established a response mechanism that can quickly resume production and maintain business continuity in case of disasters. The East Japan earthquake on March 11, 2011 caused great damage to the supply chain, but the impact on customers was minimized by changing suppliers and transferring to overseas institutions. Learning from the lessons of the great earthquake, the company revised the BCP, which is a combination of alternative strategy and local recovery strategy, carried out exercises to estimate various risks, and committed to strengthening employees' ability to deal with crisis.
Business continuity enhancement measures for head office functions
In view of the lessons of the earthquake, SMK group re examined and improved the existing BCP which integrated the replacement production strategy and the site rapid recovery strategy. As a measure to improve the business continuity of the head office, it system has been transferred to the isolation data center, and internal power generation device has also been set up to ensure the continuous and stable operation in case of power failure. Not only that, but also from the point of view of enriching material reserves and assisting regional disaster prevention activities to strengthen the response capacity when disasters occur.
In order to quickly restore business and deal with business continuity and support employees, the safety confirmation system for employees including family members was introduced.
Response to natural disasters, infectious diseases, riots and other risks
Typhoons, volcanic eruptions, mountain fires and other natural disasters or SARS, avian influenza, and recently, various infectious diseases such as Ebola haemorrhagic fever and Mars have also occurred. In addition, the tendency of riots and terrorism is also increasing, and the risk is also increasing. SMK ensures the safety of employees and their families by quickly capturing relevant information and quickly communicating information through alarms, notifications, etc.
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